01
Payroll, finance and accounting
Billing, bookkeeping and payroll: payslips, PAYG tax and superannuation, ATO and STP compliance, leave, overtime and timesheets, Fair Work award compliance, rostering and direct debits. Allied health invoicing, accounts payable and receivable, cash flow, end-of-year reconciliation, expense reviews and profit and loss, financial reporting and auditing, budgets and forecasting, financial risk management, and BAS and tax returns.
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02
Practice incentives and accreditation
PIP, WIP, PHN and grant funding. Accreditation support (RACGP, ADA and DIAS), pre-accreditation visits, staff training, audit improvement planning and ongoing compliance audits. Policies, procedures, protocols and operations manuals written to current standards.
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03
GP recruitment and HR
GP recruitment, from job ads on partnered boards, CV review, shortlisting and interviews to onboarding, credentialing and placement, plus workforce planning and analytics and advice on GP training program applications. Recruiting, onboarding and training for your practice staff. HR support covers HR packs and checklists, onboarding and offboarding, Fair Work and employment law, employee records, performance reviews, wellbeing check-ins, staff surveys, background checks, conflict resolution and complaints. For international GPs, our ADMIN+ team checks eligibility to work in your location and suitability for your practice, sets out timeframes and requirements, coordinates registration, visa and onboarding paperwork, and guides them through relocation and service-agreement negotiation. We can join at any point in the process.
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04
Business optimisation
Performance and profitability reviews, process improvement, financial targets and revenue planning, financial plans and feasibility, and strategic planning and implementation. Medicare and MBS optimisation, action plans to scale your clinic to capacity, tenders and grants, risk management, and support with expansion, mergers and acquisitions.
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05
Nursing support
Nursing training and development, clinical oversight, treatment-room budgets, resourcing and revenue, recalls and reminders, quality assurance, health and safety, policy reviews, chronic disease management training, and health promotion and prevention campaigns.
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06
Specialty training and education
Delivered through the Doctors&Co Academy, to help your practice attract and keep good doctors. CPD across the year; certificates in skin and dermoscopy, women's health, musculoskeletal, mental health, men's health, aged care and palliative care; and GP with Special Interest (GPwSI) credentials. Registrar exam preparation (AKT, KFP and CCE), bridging and supervision for international medical graduates, cultural safety training, clinical leadership development, mentoring and peer networks, and wellbeing programs.
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07
Marketing
Market research and a marketing audit with gap analysis and a maturity scorecard, a strategy and roadmap built from them, then an ongoing program: branding and design, social media, local listings, Google Business Profile and community engagement, search and generative engine optimisation (SEO and GEO), Google Ads and website management, in-clinic screen content, and photography and videography, with monthly reporting. All advertising is kept compliant with AHPRA and TGA rules. Marketing is delivered through vetted third-party vendors, with Doctors&Co managing selection, governance and quality.
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08
Clinic start-up
Company registration and business set-up, payroll and compliance, recruitment of your founding team, operations and IT systems, brand, logo and collateral, website and social media set-up, photography and videography, and grand-opening support. Website build, IT systems, photography and videography are delivered through vetted third-party vendors, with Doctors&Co managing selection, governance and quality.
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