The centre of the clinic.
Reception, admin and clinic support are where every part of a clinic meets: bookings, billing, Medicare and the patient in front of you. The whole clinic runs on them.
CORE ROLE
Where clinic careers start
Start at the front desk or in the back office, and step up to running a clinic when you're ready.
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400+
Clinicians in Network
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1M+
Patient seen every year
Practices we work alongside
What admin and support roles here open up.
The clinic runs through you: learn how every part of it works, with a path into management when you're ready.
Learn how a practice runs
Work alongside the Practice Manager, nurses and GPs, and pick up billing, recalls, rosters and patient flow: the same skills that run a clinic.
SKILLS
Never on your own
Your Practice Manager has your back, shared group services handle the back office, and colleagues across the network are a call away on a busy morning.
PEER SUPPORT
From front desk to running a practice
The front desk is a starting point: coordinate the clinic, then run it as its Practice Manager, and beyond that, become a Practice Success Manager across a group of clinics.
CAREER PATH
Roles and pathways for Admin & Support Staff
From the front desk to the back office, there's a place to join and grow.
Medical Receptionist
The first face patients see: bookings, check-ins, payments and phones, keeping the day on time for clinicians and patients alike.
Where it can lead:
Clinic Coordinator
Rosters, rooms and sessions across the clinic.
Assistant Practice Manager
The clinic's day-to-day, alongside the Practice Manager.
Practice Manager
Lead a clinic: its team, patients and performance.
Shared group services
Billing, HR and operations roles that serve every clinic in the network.
Patient Services Officer
Look after the patient experience end to end, from enquiries and recalls to follow-ups and feedback, so patients feel looked after between visits as well as during them.
Where it can lead:
Clinic Coordinator
Rosters, rooms and sessions across the clinic.
Assistant Practice Manager
The clinic's day-to-day, alongside the Practice Manager.
Practice Manager
Lead a clinic: its team, patients and performance.
Shared group services
Billing, HR and operations roles that serve every clinic in the network.
Medical Administration Officer
Keep records, correspondence, referrals and results moving, so clinicians have what they need before the patient walks in.
Where it can lead:
Clinic Coordinator
Rosters, rooms and sessions across the clinic.
Assistant Practice Manager
The clinic's day-to-day, alongside the Practice Manager.
Practice Manager
Lead a clinic: its team, patients and performance.
Shared group services
Billing, HR and operations roles that serve every clinic in the network.
Medicare / Billing Officer
Get claims, rebates and payments right across Medicare, DVA, private and workers' compensation, in a clinic or in the shared group services that bill for the network.
Where it can lead:
Clinic Coordinator
Rosters, rooms and sessions across the clinic.
Assistant Practice Manager
The clinic's day-to-day, alongside the Practice Manager.
Practice Manager: Lead a clinic
its team, patients and performance.
Shared group services
Billing, HR and operations roles that serve every clinic in the network.
What it's like to work with us.
From clinicians, clinic teams and the practices we work alongside.
“They support doctors to do what they do best, while protecting their clinical independence.” “The fact that they give every interested doctor an opportunity to get a slice of the business is priceless.”
“I don’t need to worry about reception, rosters, accounts or bills — I can focus on the clinical work.” “I still do what I love clinically, but now I also have a say in how the clinic grows”
“Doctors&Co has been more than support — it has been a platform to grow, lead and build a world-class general practice”
“When the support is there, I can put my time and effort where it belongs — with my patients.”
“As doctors, we know medicine. Doctors&Co brings the business, staffing and management support that helps the clinic run properly.”
“There’s a real sense of family here. You feel supported by the team, and you never feel like you’re doing it alone.”
“Doctors&Co supports us with the everyday things clinics need — from Medicare and AHPRA matters to patient issues, complaints and daily operations.”
“Every day feels like a course — I’m learning by practising, discussing cases and working alongside other clinicians.”
“Being in the same building as the doctors makes a big difference. Patients can be referred directly and get help sooner.”
"Being part of Doctors&Co means you are surrounded by experienced people who can guide and support you whenever you need help."
“Partnering with Doctors&Co means everything comes with you: the systems, the teams, the network, the ecosystem. That's the combination I couldn't find anywhere else.”
“I wanted freedom and autonomy over my surgery, and someone else to take care of the setup, the equipment and the infrastructure. With Doctors&Co, I am able to put all my effort and focus on patient care.”
“Doctors&Co gave me the opportunity to bring my skills to this clinic and grow further, by learning and being confident in my role.”
“Partnering with Doctors&Co took away a lot of the stress and the admin headaches, so we can focus purely on what we do: medical care for our patients.”
“The practice management system runs nice and smooth. I don't have any hiccups.
FAQ
Frequently Asked Questions
The questions clinicians and practice owners ask us most. If yours isn’t here, get in touch and we’ll answer it directly.
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Clinic roles sit in one clinic, working with the team and patients day to day. Shared group services roles, such as billing and HR, work behind the scenes for every clinic in the network.
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Yes. The path runs from reception or admin to Clinic Coordinator, then Assistant Practice Manager and Practice Manager, and beyond that to Practice Success Manager across a group of clinics.
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How every part of a clinic runs: bookings, billing and Medicare, recalls, rosters and patient flow. These are the same skills a Practice Manager uses, learned alongside the people who run the clinic.
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Our recruitment team talks with you about where you are and what you're looking for, then matches you with clinic or shared group services roles that fit. You'll meet the team you'd work with before you start.
Talk to our team
Start with a conversation.
This isn't an application. Tell us where you are and what you're looking for, and we'll take it from there.
